Persons with Disability Affairs Office

CONTACT INFORMATION

Persons with Disability Affairs Office

PDAO
Ground Floor Community Center, Quezon City Hall Compound, Diliman, Quezon City
8988-4242 locals 8123, 7809
PDAO@qcwebsite.sparksoft-demo.com
Official Facebook Page of Persons with Disability Affairs Office

Office Hours
Monday to Friday
8:00 a.m. to 5:00 p.m.

ABOUT US

Description

The PDAO, under the direct supervision of the Office of the City Mayor, formulates policies and programs for the welfare of Persons with Disabilities (PWDs) and ensures their registration in the Philippine Registry of Persons with Disabilities.

Mission

To champion the rights and welfare of Persons with Disability through advocacy, relevant and sustainable programs, and services centered on their overall needs as productive members of the society.

“Isulong ang mga karapatan at kaginhawahan ng mga taong may kapansanan sa pamamagitan ng adbokasiya, angkop at tuloy-tuloy na mga programa at serbisyong tumutugon sa kanilang mga pangangailangan upang makalahok sa pagpapaunlad ng sarili at pamayanan.”

Vision

A reliable organization and a partner of the Persons with disability in promoting an inclusive society and uplifting quality of life.

“Isang maasang tanggapan na katuwang sa pagsusulong ng aktibo at mapanglahok na pamayanan, masaya at maunlad na pamumuhay ng mga taong may kapansanan.”

Legal Bases

Republic Act No. 7277 – Magna Carta For Persons With Disability
Republic Act No. 10070 – Persons With Disability Affairs Office Act
Republic Act No. 9442 – Amending RA 7277 “Other Privileges And Incentives”
City Ordinance No. 2085, S.2011 or “An Ordinance Organizing And Establishing The Quezon City Persons With Disability Affairs Office (QC-PDAO) In Accordance With Section 40(B)(1) Of Republic Act No. 7277, Otherwise Known As The Magna Carta For Persons With Disability, As Amended By Republic Act No. 10070 And Republic Act No. 9442”
Republic Act No. 10366, 2012 – For COMELEC To Establish Accessible Polling Places Exclusively for PWD And Senior Citizens
Republic Act No. 10524, 2012 – An Act Expanding The Positions Reserved For PWD
DOH Administrative Order No. 2013-0005-A, Amendment to Administrative Order No. 2013-0005 dated February 7, 2013 entitled “National Policy on the Unified Registry Systems of the Department of Health (Chronic Non-Communicable Diseases, Injury Related Cases, Persons with Disabilities and Violence Against Women and Children Registry System)”
Resolution No. 5906 S.2014 – Urging Barangays To Designate PWD Focal Person As Coordinator With PDAO
City Ordinance No. 2557, S.2016 entitled “For City Government To Set Aside At Least 1% Of Its General Fund For Programs, Projects And Activities Of PWDs”
City Ordinance No. SP-2940, S.2020 or “An Ordinance Providing Incentive To Business Entities Employing Senior Citizens And/Or Persons With Disabilities (PWDs)”
Memorandum Circular No. 16, Series of 2020 – Guidelines For Persons with Disability (PWD) IDs
City Ordinance No. SP-2617, S.2017 entitled “An Ordinance Institutionalizing a Comprehensive Program for Children with Special Needs (Kabahagi Ordinance), As Amended”
Republic Act No. 10754 – An Act expanding The Benefits And Privileges Of PWD
Republic Act No. 11215 – National Integrated Cancer Control Act
BP 344 Accessibility Law
NCDA Administrative Order No. 001 S.2021, ADMINISTRATIVE ORDER ON THE ISSUANCE OF PERSONS WITH DISABILITIES IDENTIFICATION CARD RELATIVE TO REPUBLIC ACTS 9442, 10754, 11215, 10747
DILG Memorandum Circular No. 2021-041 Strengthening the Functionality of Persons with Disability Affairs Offices (PDAO) and Persons with Disabilities Focal Person
City Ordinance No. SP-3115, S.2022 or “Social Welfare Assistance Program”
DILG Memorandum Circular No. 017 S.2022, Inclusion of Cancer and Rare Disease Under Type of Disability

Service Pledge

We believe and support the inclusive and good governance agenda of the Quezon City Government that paves the way for a society that leaves no one in its pursuit for dynamic, progressive, and resilient citizens and families.

SERVICES

REGISTRATION AND ISSUANCE OF PWD ID

The PWD Registration and Issuance of PWD ID are intended for persons with disabilities who are certified residents of Quezon City, pursuant to Republic Act No. 9442 as amendment to Republic Act 7277, otherwise known as the Magna Carta for Persons with Disability.

Registration is available online through QC E-Services QC ID e-application. Walk-in registrants are accommodated at all District offices and Main office kiosks.

More Details

FACILITATION SERVICES

PDAO has a pool of resource persons that can be provided for the facilitation requirement of the Capability Development Programs of barangays and PWD organizations. Barangays and PWD organizations may request for their required resource persons (speakers/facilitators) for Training and seminars.

More Details

REQUEST FOR DATA-RELATED PWDs

MIS officers share available data regarding PWDs upon request of the different offices/departments. In compliance with the Data Privacy Act, all barangays and other agencies requesting for available data will be required to submit a request letter with details of persons securing the information and for what purposes the data will be used.

More Details

PROGRAMS

PARTNERSHIP BUILDING AND LINKAGES

Promotion of the well-being of PWDs in terms of livelihood and employment, health, education, arts, and civic-political rights.
Implementation of partnership projects and engagement with local stakeholders, tapping their programs/services, and promotion of disability-inclusive use of local resources.

EARLY DISABILITY DETECTION, REHABILITATION, AND PREVENTION

Free Medical Assessment for Children with Disability (Below 18 years old).
Hearing Test for below 5-year-old children in partnership with accredited specialists and medical institutions.
Referral of other necessary services such as specialist services, educational, and medical intervention to related local departments/offices and/or national agencies.

PROVISION OF ASSISTIVE DEVICES

Assessment of disability for the appropriate device
Provision of free assistive device
Aftercare and Monitoring

CAPACITY DEVELOPMENT

Capacitating Service Providers
- Training/Seminar on Sign Language for front liners and focals for PWD client in local government departments/offices, including barangay-based PWD focal persons
- Seminar/orientation on how to assist PWD clients such as Blind, Deaf, Orthopedic impaired, and other persons with special needs.
Conduct of training and seminars to all barangay personnel and other stakeholders to improve service delivery to the PWD clients.

REFERRAL SYSTEM

Indigent PWD are referred to the three Quezon City hospitals for Medical check-ups, assessment, and or medical certification requirements for PWD registration.
Referral of PWD for employment and/or livelihood assistance.

COMMUNITY-BASED REHABILITATION

Organizing and empowering of Barangay-based PWD associations and/or their parents, self-help groups, and PWD individual and group enterprises.
Coordination with Barangay-based public and private facilities/utilities encouraging and organizing barangays to build and conduct a comprehensive program of Community Based Rehabilitation not just for the service of the PWD sector but eventually for all stakeholders and constituents of the Barangay.

DISABILITY AWARENESS

Advocacy information dissemination of Laws, rights, and privileges for PWDs.
Promotion of Disability-inclusive and accessible environment/facilities/services.
Promotion of improvement of the total well-being of PWDs.

GUIDES

HOW TO APPLY FOR A PERSON WITH DISABILITY APPLICATION UNDER QC ID

QC ID is the Unified ID of all Quezon City residents including Persons With Disability. PWDs may register online at QC E-Services.

All registered PWDs are submitted to the Department of Health (DOH) Philippine Registry of Persons with Disability Portal (PRPWDP) to be submitted to PhilHealth for the free coverage of Persons with Disability.

PWD QC ID is valid nationwide.

Requirements for New Registrants:

Proof of Disability
- For Apparent Disability (Physically Impaired) – Whole body photo that shows disability
- For Non-Apparent Disability (Disabilities caused by Chronic Illnesses, such as Cancer or Impairments that are not physically manifested): Medical Certificate or Medical records (Abstract/Diagnosis/Assessment/Test Result) from qualified doctor (e.g, Ophthalmologist for visual disability, Audiometrist hearing test results, Neurologist for any mental disability)

Note: Indigent registrants that cannot afford to have a check up or acquire Medical Certificate may request for referral for Medical Assessment or request for House visit at the Person with Disability Affairs Office Personnel to attest Disability.

Proof of Residence (valid ID or original Barangay Certificate of Indigency)
Picture for ID (2×2 photo with white background and frontal shot).
Signature

Requirements for Renewal: (Apparent or Non-apparent disability)

Proof of Disability
- For Apparent Disability Whole body photo that shows disability physically.
- For Non–Apparent Disability Certificate of disability from the specialist and medical certificate for Cancer and Rare diseases.
Certificate of Disability:
- Deaf/Hard of Hearing (EENT, ORL-HNS)
- Intellectual Disability (Developmental Pediatrician, Neurologist)
- Learning Disability (Developmental Pediatrician, Psychiatrist, Neurologist)
- Psychosocial Disability (Psychiatrist)
- Mental Disability (Neurologist, Psychiatrist)
- Non-apparent Visual Disability (Ophthalmologist)
- Non-apparent Speech and Language Impairment (ENT, Developmental Pediatrician, ORL-HNS, Neurologist)
Proof of Residence (any government-issued ID, original Barangay Certificate/Barangay Indigency.
Picture for ID (2×2 photo with white background and frontal shot).
Signature

Online QC ID Person with Disability Application:

Register at QC E-Services QC E-Services using personal email (1 email per registrants)
Confirm and validate E-Services account.
Go back to QC E-Services and log in using the registered email account and choose QC ID e-Application icon.
Complete and confirm details of personal information and make sure to tick “Yes” for the PWD Sector.
Upload all requirements. Upon submission, the virtual ID will show. If the information is correct, agree, and submit.
After the process, an email will be received confirming the application.
Monitor ID application status in the E-Services account.
For registrants lacking requirements, email will be received with instructions. Return to your E-Services account, edit registration and upload the lacking requirements.
Approved application status will show “Card Printed. The QC ID can be picked up at the Persons with Disability Affairs Office and District Offices.
Contact person of ID holder will be notified of the availability of ID.

Process for Walk-in Applicants:

Bring copies of requirements to Persons with Disability Affairs Office for evaluation.
Qualified PWDs will be encoded, approved, verified, and given a printed ID.
Registrants with lacking requirements will be assisted and advised.
All non-qualified applicants will be advised promptly.

REMINDER: Please ensure that Proof of Non-Apparent Disability (Medical Certificate or Records (abstract/assessment/diagnosis or test result) indicates the Name of the Doctor, Professional Regulation Commission (PRC) license number, specialization, and contact number. These documents are necessary to ensure that you will be registered in the Philippine Registry of Persons with Disability Portal of the Department of Health which is required for PhilHealth coverage.

PERSON WITH DISABILITY WELFARE ASSISTANCE

These are the qualifications for Indigent Persons with Disability:

Bedridden

With severe health condition

Solo Parent with disability

PWDs who are Terminated / jobless with 2 or more dependents
PWDs who are living alone
PWDs with dependent parent Senior Citizen
Not receiving any other pension, from GSIS, SSS, or from any other source of pension in the government and private agencies such as the 4Ps, and others.
No permanent income, compensation or financial assistance from relatives to support basic needs.

Benefits that will be given to the Qualified Beneficiary:

1. Financial assistance

Initial Requirements:

Person with Disability QC ID
Certification of indigency with 6 months residency
1 pc 2×2 photo
Physician’s Certificate/Certification of Disability
- If the disability is apparent (Visible) such as amputation of a leg, hand, wheelchair user, and others, it can only be a whole body picture
- If the disability is Non-apparent (Invisible) such as psychosocial; intellectual, mental, ADHD, autistic, autism must pass a certification of disability (COD) signed by a specific specialist

Process:

Application – The target beneficiary must submit an application.
If the applicant does not have a PWD QCID, they must first apply at QC E-Services or go to the PDAO for processing.
Determining the target beneficiary (Case Study) before approval:
- Exploring the client’s home by the social worker or PDAO staff
- Intake/Interview – The social worker will collect important data from the client
- The client must be assessed by the social worker based on the information during the interview.
- Making a Case Summary Report by the social worker
- If the client is qualified, he/she will be included in the master list to be endorsed to SSDD with his requirements submitted.
Approved applicants will be received a call/message and advised of their benefits and process of claims.

Possible Reasons for Termination of Social Welfare Assistance:

If the beneficiary died or moved to another place.
Insufficient documents or requirements.
Unable to reach the contact details.
Not eligible for Social Welfare Assistance program criteria.

Department Directory

Ms. Deborah C. Dacanay
Department Head
8988-4242 locals 8123, 7809
debbie.dacanay@qcwebsite.sparksoft-demo.com

Divisions/Sections

DIVISION	OFFICER NAME	OFFICE ADDRESS	CONTACT INFORMATION
Administrative Unit	Ms. Marlyn E. Castro Admin Head	Ground Floor, Community Center, Quezon City Hall Compound, Diliman, Quezon City	8988-4242 local 8123 marlyn.castro@qcwebsite.sparksoft-demo.com
Monitoring and Data Management Unit	Ms. Sharina Ronella F. Hipolito MIS Head	Ground Floor, Community Center, Quezon City Hall Compound, Diliman, Quezon City	8988-4242 local 8123 sharina.hipolito@qcwebsite.sparksoft-demo.com
Learning and Capacity Development Unit	Mr. Anthony J. Quinagon Project Development Officer II	Ground Floor, Community Center, Quezon City Hall Compound, Diliman, Quezon City	8988-4242 local 8123 anthony.quinagon@qcwebsite.sparksoft-demo.com

SPOTLIGHT

QC PDAO SATELLITE OFFICES

The Persons with Disability Affairs Office (PDAO), in coordination with the District Officers, has successfully set up satellite offices in the 6 Districts of the City catering to PWD ID registration, PhilHealth registration, QCID registration and distribution, and other concerns.