CONTACT INFORMATION
Department of Public Order and Safety
- DPOS
- Gate 3, DPOS Building, Quezon City Hall Compound, Kalayaan Avenue, Brgy. Central, Quezon City
- 8924-1851
- DPOS@qcwebsite.sparksoft-demo.com
- Official Facebook Page of the Department of Public Order and Safety
Office Hours
Monday to Friday
8:00 a.m. to 5:00 p.m.
ABOUT US
Description
DPOS promotes public order, security, and peace in Quezon City. It is mandated to maintain orderliness through the strict implementation of all existing rules governing land use as well as other rules related to the maintenance of peace and order. The clearing of all public roads of any forms of obstructions is one of its priority mandates.
Mission
To be dedicated in serving the people and passionate in upholding the peace, order, and safety of Quezon City.
To be a steward of Quezon City, helping lead the people towards a progressive and dynamic economy.
To be an office where service, integrity, and discipline are always observed.
Legal Bases
- City Ordinance No. NC-140, S-90 or the Ordinance Establishing The Department Of Public Order And Safety In The Quezon City Government And Providing For And Defining Its Organization Structure, Duties, Functions And Responsibilities
- City Ordinance No. SP-2447, S-2015 or the Ordinance Creating The Quezon City Green Transport Office Under The Department Of Public Order And Safety (DPOS), Defining Its Duties, Functions, And Responsibilities, Providing For Its Composition, Appropriating The Necessary Funds Thereof And For Other Purposes
- Ordinance No. Sp-2695, S-2018 or An Ordinance Mandating Business Establishments Operating Within The Territorial Jurisdiction Of Quezon City To Install Closed Circuit Television System (CCTV) And Prescribing Penalties For Violations Thereof
- Ordinance No. SP-2988, S-2020 or An Ordinance Promoting Safe Cycling And Active Transport As An Alternative Mode Of Transportation In Quezon City, Creating The Bicycle And Active Transport Section Under The Department Of Public Order And Safety – Green Transport Office, And For Other Purposes.
- Ordinance No. SP-2942, S-2020 or An Ordinance Requiring Bicycle Riders To Wear Helmets Within Quezon City And Providing Penalties For Violation Thereof.
- Ordinance No. SP-3133, S-2022 or An Ordinance Amending Sections 1 And 2 Of Ordinance No. Nc-140, S-90, entitled “Ordinance Establishing Department Of Public Order And Safety In The Quezon City Government And Providing For And Defining Its Organizational Structure, Duties, Functions And Responsibilities”
Service Pledge
- Formulate plans and programs that improve public safety services in the City
- Provide auxiliary services for security and disaster control
- Undertake continuing studies and research on public security problems and make appropriate recommendations
- Maintain an intelligence network
- Conduct periodic surveillance of cleared existing squatter areas for upgrading as well as vacant land which are potential areas for squatting
- Develop informative and educational knowledge and awareness on global warming, climate change, and how motor vehicle emissions contribute to the ecological imbalance; and encourage all owners of all types of gasoline-fed and diesel-fed vehicles whether public or private to convert to clean air technology options
- Implement a city-wide interconnected CCTV surveillance system in collaboration with local businesses, enhancing safety and service for all QCitizens, and ensuring a more secure Quezon City
SERVICES
DPOS CLEARANCE FOR PRIVATE SECURITY GUARD
The DPOS clearance is issued to private security guards securing occupational permit in compliance with the Quezon City Ordinance No. SP-942, S-2000 or “An Ordinance regulating the operation and activity of security, detective or watchman agencies and its security guards or officers, detectives, or watchman deployed in Quezon City and imposing penalties for violation thereof.”
DPOS CLEARANCE FOR PRIVATE SECURITY AGENCY, TRAINING CENTERS, DEALER OF AMMUNITION AND FIREARMS
The DPOS clearance is one of the requirements for securing Business Permit. This is in compliance with the Quezon City Ordinance SP-942, S-2000 or “An Ordinance regulating the operation and activity of security, detective or watchman agencies.”
DPOS CLEARANCE FOR RETAILER OF FIRECRACKERS
All retailers and wholesalers of firecrackers and pyrotechnic devices are required to secure clearance from DPOS in compliance with Section 1 of Quezon City Ordinance SP-2618, S-2017, which imposes a total ban on the use or display of firecrackers and pyrotechnic devices in all public places in Quezon City during festivities.
DPOS CLEARANCE FOR FIREWORKS DISPLAY PYROTECHNICS
DPOS clearance is required for any fireworks display or pyrotechnic use in Quezon City, in compliance with Section 1 of the Quezon City Ordinance SP-2618, S-2017 or “An Ordinance imposing a total ban on the use or play of firecrackers and pyrotechnic devices in all public places of Quezon City during festivity or for any occasion.”
DPOS CLEARANCE FOR FIRING RANGE
Firing range businesses in Quezon City must secure an Order of Payment from DPOS for the firing range fee, in compliance with Article 41 of the QC Revenue Code.
PROCEDURE IN THE CONDUCT OF CLEARING OPERATION
One of the objectives of DPOS is to strictly implement and enforce laws and ordinances related to clearing road obstructions, encroachments, streets, alleys, and illegal structures, based on complaints received by the department.
INSPECTION/ VERIFICATION OF VARIOUS PUBLIC SAFETY AND SECURITY-RELATED COMPLAINTS
One of the functions of DPOS is to monitor, inspect, and verify all complaints received by the office, whether through letter requests, walk-ins, or phone calls.
PROVISION OF SECURITY PERSONNEL TO DIFFERENT GOVERNMENT FACILITIES TO ENSURE SECURITY AND SAFETY
One of the functions of DPOS is to provide and assign Physical Security Personnel to all facilities under the supervision of the Quezon City government. Their key responsibilities include protecting assets both inside and outside the facilities, safeguarding employees and residents or clients, and deterring potential malicious activities and escape attempts, all to maintain a peaceful and secure environment.
FILING OF PROTEST
All apprehended violators are given the option to either pay the fines or file a protest with the Protection Adjudication Board of DPOS. A scheduled hearing will then be arranged, during which the violator and the apprehending officer will have the opportunity to present their respective sides.
PAYMENT OF OVR TICKETS
All apprehended violators have the option to either pay the fines or file a protest with the Protection Adjudication Board of DPOS.
PROGRAMS
BIKE LESSONS FOR QCITIZENS
An initiative aimed at promoting cycling as a sustainable and healthy mode of transportation among residents of Quezon City. Through this program, participants will learn essential biking skills, safety protocols, and road awareness to encourage them to incorporate biking into their daily routines. The program consists of structured lessons delivered by GTD Personnel and various Bike Groups Representatives, covering various aspects of biking, including bike handling, traffic rules, and basic maintenance.
MONTHLY KAPIHAN SESSION
The Monthly Kapihan Session, organized by the Green Transport Division, is an eagerly awaited gathering that brings together various bike groups for a dynamic and interactive forum. This event serves as a platform for fostering connections, sharing ideas, and promoting the advancement of the biking community in our city. Participants can look forward to engaging discussions, networking opportunities, and collaborative initiatives aimed at creating a more vibrant, sustainable, and bike-friendly urban environment.
KATIPUNAN FREEDOM TRAIL: PADYAK PABALIK SA KASAYSAYAN
The Katipunan Freedom Trail: Padyak Pabalik sa Kasaysayan Bike Ride Event took participants on a journey back in time as they explored significant historical sites in Quezon City. Bikers embarked on a 20.3 km trail, starting from the Andres Bonifacio Monument in Balintawak and concluding at City Hall’s Risen Garden. Along the way, participants received a Yellow T-shirt and a Katipunan Passport, allowing them to fully immerse themselves in the experience.
NATIONAL BICYCLE DAY
An annual event celebrated in Quezon City to promote cycling as a sustainable and eco-friendly mode of transportation. Organized by the Department of Public Order and Safety – Green Transport Division (DPOS-GTD), the event brings together cyclists to participate in various biking activities and festivities.
DEPARTMENT DIRECTORY
Mr. Elmo DG. San Diego, Ph.D.
City Government Department Head III
8924-1851, 8710-1871
Elmo.Sandiego@qcwebsite.sparksoft-demo.com
Divisions/ Sections
| DIVISION | OFFICER NAME | OFFICE ADDRESS | CONTACT INFORMATION |
|---|---|---|---|
| Administrative Division | Ms. Consolacion S. Buenaventura, Ph.D. Chief Administrative Division | 3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City | 8924-1851, 8710-1871 admin.dpos@qcwebsite.sparksoft-demo.com |
| Mr. Roger P. Cuaresma Security Officer V/ Chief, Security Intelligence and Investigation Division | 3rd Floor, DPOS Building, Quezon City Hall Compound, Quezon City | 8734-9991 SID.DPOS@qcwebsite.sparksoft-demo.com | |
| Clearing and Demolition Division | Mr. Remigio B. Gregorio Housing and Homesite Regulation Officer VI / Chief, Clearing and Demolition Division | Ground Floor, DPOS Building, Quezon City Hall Compound, Quezon City | 0999-2293280 CDD.DPOS@qcwebsite.sparksoft-demo.com |
| Green Transport Office | Ms. Corazon B. Medes Chief Transportation Development Officer/ Chief, QC Green MTransport Office | Ground Floor, DPOS Building, Quezon City Hall Compound, Quezon City | 8710-0743 GTO.DPOS@qcwebsite.sparksoft-demo.com |
| Inspection and Monitoring Division | Mr. Antonio G. Manalo Jr. Security Agent II/ Officer in Charge, Inspection and Monitoring Division | 4th Floor, DPOS Building, Quezon City Hall Compound, Quezon City | 0999-2287359 IMD.DPOS@qcwebsite.sparksoft-demo.com |
SPOTLIGHT
NATIONAL BICYCLE DAY
In 2021, Quezon City was honored with the prestigious National Bicycle Day award for its outstanding efforts in promoting cycling and sustainable transportation. Through initiatives such as designated bike patrols on its bike lanes and the implementation of City Ordinances addressing the needs of cyclists and active transport users, Quezon City emerged victorious over other cities. Building on this success, the city achieved another remarkable feat by surpassing its previous bronze award in 2022 and securing the 2nd place – Silver Award in the National Bicycle Day: Wheels For Work X Bike Lane Awards. Finally, in 2023, Quezon City clinched the Gold Award, solidifying its position as a leader in promoting cycling infrastructure and sustainable mobility. Mayor Joy Belmonte’s steadfast advocacy for safer and more accessible bike lanes, along with her commitment to promoting sustainable and alternative transportation options, played a pivotal role in these achievements. The city received accolades in various categories, including Bike Lane Infrastructure Quality, reaffirming its dedication to fostering a bike-friendly environment. This recognition underscores Quezon City’s ongoing commitment to active transportation and its efforts to reduce carbon emissions, aligning with its pledge to the C40 Cities initiative.
2023 MOBILITY AWARDS
Quezon City proudly clinched the prestigious Gold Level Award and First Place recognition as the Most Bicycle-Friendly City at the Mobility Awards 2023. This achievement reaffirms the city’s steadfast commitment to promoting cycling as a modern, eco-friendly mode of transportation. The Mobility Awards were organized by esteemed institutions, including the Institute for Climate and Sustainable Cities (ICSC), MNL Moves, Climate Reality Project-Philippines, 350.Org Pilipinas, and Pinay BikeCommuter.
Downloadable Forms
Resources
DPOS CITIZEN'S CHARTER 2024
DPOS CITIZEN'S CHARTER 2023
DPOS CITIZEN'S CHARTER 2022
